VALET CASHIER- Margaritaville Fort Myers Beach

What You'll Do: Greet and welcome guests warmly and professionally upon arrival, creating a positive and inviting first impression of the resort. Provide knowledgeable, courteous assistance by answering guest inquiries about resort amenities, daily activities, dining options, and local attractions. Effectively communicate with valet attendants to ensure timely vehicle retrieval and seamless coordination of valet operations. Consistently observe the "10-5" hospitality rule—acknowledging guests within 10 feet and greeting them within 5 feet—to promote a culture of service excellence. Process valet tickets accurately for both vehicle check-in and retrieval, maintaining attention to detail and proper guest documentation. Maintain a clean, organized, and professional valet cashier booth and ensure the surrounding area remains safe, clear of debris, and guest-ready always. Monitor and manage valet inventory by following check-in/check-out procedures and tracking vehicle keys with accuracy. Perform point-of-sale transactions, including cash, credit card, and room charge payments with precision, adhering strictly to financial and operational policies. Report suspicious activity, safety hazards, or equipment concerns immediately to management to support a secure and well-monitored work environment. Collaborate with team members and other departments to maintain a consistent and high standard of guest service throughout the resort. Remain calm and composed in high-pressure situations, prioritizing guest needs while efficiently managing multiple responsibilities. Demonstrate a commitment to upholding the resort's service values and contributing to a welcoming, safe, and efficient guest arrival and departure experience.