Safety and Security Dispatch (2408) Serve as the District's primary person for ID badge and access fob issuance and management. Video and access control monitoring. Campus Audit support and follow up. Support call center operations. Coordinate timely communication to district leadership. This position is a weekly rotating schedule during educational days: Week one: 6 AM – 3 PMWeek two: 10 AM – 7 PMSummer hours and non-educational days: 8 AM – 5 PM
Qualifications:- High school diploma or GED required.
- Minimum of three (3) years of experience supporting supervisor(s)
- Demonstrated ability to organize and direct detailed operations.
- Ability to communicate with and to maintain an effective working relationship with the public, staff, students, and administrators.
- Ability to communicate effectively with District administrators and School Board members.
- Ability to create and maintain spreadsheets, databases, and PowerPoint presentations.
- Ability to remain calm and focused on immediate needs of students and staff in emergencies.
- Customer service oriented
Major Duties and Responsibilities:- Process district ID badges. District employees, Contract Service groups, Helpdesk tickets
- Access fob control Issue and term access fobs for district employees, Create access reports, Set up schedules, Student access cards, Issue and term access fobs for contract service groups, Create sub access fobs, Issue summer school fobs and summer programs, Monitor violation activity
- Set up campus events with free access door control
- Process campus audits Campus audit scheduling, Google drive – surveys and toolkits, Organize Reports, Google drive spreadsheets to campus and district requirements, Create SchoolDude work orders
- Monitor monthly Fire Drills through NaviGateAssist with 911 Notification system
- Assist with ReadyOp Notifications
- Backup Call Center operators Monitor camera activity, Radio activity
- Assist with Raptor Update staff access, Application support to campuses
- Assist with updating Safety and Security Tool Kit information on the district website
- Assist with Safety and Security supplies and Go-Kits for the campus
- Assist with various daily Safety and Security needs
- Provide clerical assistance as needed
- Maintain confidentiality and handle sensitive information in a professional manner
- Support Campuses with video review and preservation
- Work with Athletics and District event schedule
- Schedule Officers for District security needs
- Work with Event Staff (Vendor) on schedules and staffing needs
- Collect and maintain 911 notification database
- Assist in conducting 911 testing and notifications
- Report cameras that are not working correctly to technology for repair
- Assist with Special events planning and staffing
- Perform other duties as assigned
Equipment Used: Personal computer, printer, copier, calculator, multi-line phone, radio, access control system, ID badge system and a fax machine.
Supervisory Responsibilities:
N/AWorking Conditions: Work with frequent interruptions; maintain emotional control under stress; occasional districtwide travel. Repetitive hand motions, Position requires frequent bending, stooping, twisting, pulling, overhead reaching, sitting, and keyboarding. Position requires the ability to lift 25 pounds to waist high. This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned, alternative methods of performing your duties, or skills that may be required.
