To support a high-impact speech program, the full-time temporary Voice Operator Knowledge Expert will roleplay customer service scenarios, delivering varied emotional responses while managing audio capture and recording tasks remotely.
Key responsibilities:
Roleplay a service operator across various customer service scenarios, adapting tone and pacing as needed
Record and manage audio files, including simultaneous phone and computer captures, ensuring quality and organization
Provide feedback on recordings and contribute to maintaining performance and recording guidelinesRequired qualificationsBachelor's Degree
1+ years of voice acting experience
1+ years of customer service experience in a voice role
Ability to set up and troubleshoot recording equipment independently
Stable internet connection for real-time sessions