Assistant Director, Student Employment

Location: Worcester, MA

Category: Staff and Administrators

Job Type: Full-time - Exempt

Job Description: Reporting to the Director of Student Employment, the Assistant Director provides operational and strategic support for Clark University’s campus-wide student employment program. The position ensures that students, faculty, and staff have an accessible, efficient, and well-supported student employment experience while maintaining effective systems, processes, and practices that are compliant with federal and state law. Student employment is an important component of the Clark experience, providing students with opportunities to earn income, build relationships, develop professional competencies, apply learning, and contribute to the University community. The Assistant Director provides the infrastructure necessary to support these experiences at scale. The position works closely with Human Resources, Payroll, Financial Assistance, the International Center, Career Development, academic and administrative departments, and student employment supervisors. The Assistant Director serves as a key campus resource for student employment policies, processes, systems, and problem resolution. Student Employment Operations, Payroll & Compliance Lead the day-to-day operational processes associated with student employment onboarding for undergraduate and graduate students, ensuring timely, accurate, and accessible processes for students and supervisors. Review and process student employment documentation, including job records, I-9 and identity verification processes, and other required employment documentation in accordance with University procedures and applicable requirements. Serve as a primary resource for students, faculty, and staff regarding student employment policies, procedures, requirements, and problem resolution. Coordinate with Payroll and Human Resources throughout the biweekly student employment payroll process, including review, correction, reconciliation, and final sign-off. Supervise and support student employees engaged in student employment operations, communications, and data-related work. Systems, Data & Process Management Serve as a primary administrator and campus resource for student employment systems, including Banner, Handshake, and related HR/employment technology. Work collaboratively with Financial Assistance, the International Center, Human Resources, Payroll, and campus departments to resolve student employment issues and ensure timely follow-through. Assist with budget management, purchasing, and other administrative functions related to the program. Student Employment Experience & Engagement Oversee communications and outreach related to student employment, including digital communications, marketing, and annual student employment initiatives. Support programming and recognition efforts, including National Student Employment Week. Collaborate with Student Success and campus partners to develop programs, resources, and communications that help students understand and maximize the developmental and career value of student employment. Student Success, Community Engagement, and Inclusion Center equity, inclusion and student voice while critically working to ensure student engagement, belonging, wellbeing, retention, and success. Play a key role in campus traditions and high-level university initiatives and experiences, such as opening weekend, undergraduate onboarding, orientation, commencement, family weekend, traditional events, etc.

Job Requirements: Bachelor's degree required.

Preferred Qualifications: Experience with student employment, human resources, payroll, financial aid, career development, or related higher education functions. Experience using data to monitor processes, identify trends, and inform program or operational improvements. Experience developing training, resources, or communications for diverse campus audiences. Experience supporting student employment as an experiential learning or career-development opportunity.

Additional Information: Working Conditions and Physical Requirements Primarily on-site with occasional evening and weekend responsibilities. Expected Hiring Range: $44,800 to $60,250 Pay Transparency Disclosure: The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job-related credentials. This range represents Clark University's good-faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment. At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals. Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here. To review the Clark University Police Department Annual Security and Fire Safety Report visit here. Equal employment opportunity, including veterans and individuals with disabilities.