Job Description:
This individual will help build and retain our patient database and increase hearing aid sales. A license will be required for this position but we are willing to train and mentor any interested candidate in the licensing process. Illinois requires a minimum of 2 verifiable years of college education.
Highlights:- Meet with patients and conduct routine/annual hearing screenings
- Make ear impressions and molds, order products and supplies
- Fit hearing aids and assist with adjustments, questions, and troubleshoot problems
- Assist with repair and adjustments of hearing aids
- Provide care and use instructions to patients
- Conduct post-fitting orientations and warranty checks
- Maintain patient files and perform clerical duties and other administrative support functions
- Calling to follow-up with patients
Minimum Qualifications:- High school diploma
- Proficient in Microsoft Office
- Previous sales experience or customer service experience (preferred)
Preferred Qualifications:- A strong work ethic
- Strong interpersonal and organizational skills
- Ability to prioritize and handle a high volume of patients
- Work as a team player and be reliable
- Have superior customer service skills
