Patient Experience CX Coordinator - Remote Canada

Felix Health in Canada is hiring a customer support specialist to assist patients through chat and email, delivering warm, personalized help while navigating pricing, processes, and products. You will work with pharmacy, medical and logistics partners, leverage AI tools to improve responses, and act as the voice of the patient, shaping a better patient experience across the organization. This remote-first role offers growth, competitive compensation, and a collaborative culture as Felix Health