Jr. AI Enablement Specialist

RESPONSIBILITIES: Support the design, development, and deployment of AI tools used by hotel colleagues. Manage and prioritize a backlog of approximately 60 AI tools while supporting delivery of roughly 30 tools every eight weeks. Build, test, and optimize Custom GPTs, AI skills, prompt-based solutions, and AI workflows using ChatGPT, OpenAI, and Microsoft Copilot technologies. Translate operational business challenges into practical, scalable AI solutions and workflow automations. Partner with Commercial Services, Events, Hotel Operations, and other stakeholders to identify AI opportunities and determine the appropriate solution for each use case. Build, configure, and support Microsoft Copilot Agents that automate business processes and improve productivity. Conduct user testing, validation, and prompt refinement to ensure AI tools meet business requirements and provide high-quality outputs.

QUALIFICATIONS: Hands-on experience building AI solutions utilizing ChatGPT, OpenAI, Custom GPTs, or Microsoft Copilot. Strong prompt engineering skills with the ability to translate business ideas into functional AI solutions.