Care Coordination Registered Nurse

As an RN Clinical Support Coordinator at HCA Healthcare, you will leverage your nursing expertise to coordinate patient care, support clinical teams, and optimize care pathways. In this role, you will perform telephonic and electronic triage, review clinical information, support scheduling and referrals, and ensure accurate EHR documentation. You will collaborate with physicians, nurses, and allied health professionals to enhance patient outcomes and access to services. At HCA Healthcare, you’ll join a compassionate, team‑oriented culture with strong professional development and growth opportunities across our national network of facilities. Provide telephonic and electronic clinical triage, routing patients to appropriate level of care. Coordinate patient care plans, referrals, and follow-up appointments across multiple service lines. Review and document clinical information accurately within the EHR to support safe, timely care. Serve as a central point of contact for providers, staff, and patients to resolve care coordination issues. Monitor patients’ clinical needs and escalate concerns to providers using established protocols. Support quality, safety, and utilization initiatives through data collection and adherence to guidelines. Educate patients and families on care plans, discharge instructions, and available resources. Collaborate with interdisciplinary teams to streamline workflows and improve patient experience. Ensure compliance with regulatory standards, policies, and confidentiality requirements. Participate in continuous learning, orientation of new staff, and process improvement projects. Care coordination Clinical triage (phone/electronic) Electronic Health Records (EHR) documentation Patient assessment and monitoring Care plan development Utilization management/basic case management Interdisciplinary teamwork Patient education and navigation Regulatory and compliance knowledge (HIPAA, CMS, Joint Commission) Basic quality improvement and data tracking Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Active, unrestricted RN license in state of practice BLS certification Preferred: BSN Preferred: Case Management or Care Coordination certification (e.g., CCM, ACM-RN) Experience with EHR systems (e.g., Epic, Meditech)