Lead Program Supervisor Supportive Housing & Growth

Duties/Responsibilities: Supervise case managers and support staff on a daily basis. Ensure compliance with HP and funder regulations and reporting requirements. Collaborate with the Program Director to maintain and occupancy rate of 90% or above by monitoring vacancies, recruiting participants, and working closely with the Property Manager. Assist the Program Director and HR Manager in recruiting, hiring, onboarding, and orientation ofnew staff. Develop program manuals, policies, and procedures with the Program Director in accordance with funder and HousingPlus requirements. Conduct continuous needs assessment of program and participants needs. Coordinate and monitor service delivery to achieve program, organizational, and individual goalsand outcomes. Provide case management and support services as needed in the absence of case managers, including conducting intakes and assessments. Conduct regular supervision sessions with direct reports, providing support, guidance, andperformance feedback. Lead team meetings with direct reports. Review and approve timesheets, vacation request, and other supervisory functions. Provide crisis intervention and conflict resolution when needed. Complete and submit weekly, monthly and quarterly reports and updates as required. Conduct quality assurance activities on AWARDS data and tenant chart maintenance to ensurecompliance with regulatory agency requirements and HousingPlus standards for data entry, development of quarterly service plans, and annual HMIS uploads. Schedule, organize and attend staff, departmental meetings and other meetings as needed. Collaborate with the Program Director and other HP staff to organize and facilitate participantactivities and events. Work with Property Management to ensure apartments meet standards for apartment maintenanceand annual inspections. Establish and maintain professional relationships with property management and othercommunity stakeholders. Other tasks as assigned.

REQUIREMENTS: Required Skills/Abilities: Experience in emergency, transitional, or permanent supportive housing settings, and workingwith families with histories of homelessness, serious mental illness, substance abuse, and criminaljustice involvement. Possess strong communication, organizational, and problem-solving skills, with a proven abilityin planning. Ability to effectively establish and maintain meaningful relationships. Ability to coordinate services to meet the on-going needs of individuals served. High energy, goal-oriented, and an ability to inspire people. Works well with a team. Demonstrates ability to use Microsoft Office Suite and electronic case management database. Experience with AWARDS (Foothold Technology) strongly preferred. Evening and weekend availability (rotating schedule) for emergency on call. Bilingual Spanish a plus, but not required.

Education and Experience: Masters Degree in Social work or related field, a minimum of three years supervisory experience working in a supportive housing social services setting; or BA or B.S.W. in Health and/or Social Services and a minimum of five (5) years of solid experience in the human services sector in a supervisory role with responsibilities for managing service delivery and staff.

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. 403B Matching Supplemental Insurance at your discretion Access to discounted entertainment benefits Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone Country * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Start date year * End date year * Are you authorized to work in the USA ? * Select... Will you now, or in the future, require sponsorship for employment visa status ? * Select... If hired, will you be able to provide proof of your employment eligibility? * Select... Select... Are you over the age of 18? * Select... LinkedIn Profile Website Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in HousingPlus’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.