Premium Lounge Operations Manager AMEX Centurion Lounge - MIA AirportFLIK, a division of Compass Group USA, is seeking a passionate, people-focused Premium Lounge Operations Manager to assist in leading the AMEX Centurion Lounge at the Miami International Airport This is your chance to be part of a team at a premium hospitality destination where exceptional service, culinary excellence, and unforgettable guest experiences come together every day. As the Premium Lounge Operations Manager, you will lead the delivery of an exceptional premium hospitality experience by overseeing food and beverage operations, developing and motivating the team, and ensuring the highest standards of service, quality, and brand excellence.
Essential Duties and Responsibilities:- Assists with managing food service operations in accordance with the approved budget while providing the client with the maximum value for the dollars spent.
- Ensures the food, service, and hospitality delivered to the client, customers, and associates of the AMEX Centurion Lounge is of superior quality.
- Assists with hiring, training, and development of all AMEX Centurion Lounge team members
- Supports all functions of the AMEX Centurion Lounge
- Maintains excellent relationships with associates, guests, and clients, as well as other departments within the operation.
- Performs other duties as assigned.
Qualifications:- Flexible schedule/ Open availability is required - Opening, Closing & Weekends2 to 4 years of food service management experience.2 to 4 years of team leadership experience
- Experience in restaurants, hotels, bars, VIP lounges, corporate dining, and/or related food service operations.
- Comprehensive knowledge of food.
- Financial experience and business acumen skills.
- ServSafe Certification is preferred.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and the internet.
- Associate's degree is preferred.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
