HealthEdge, a leader in AI-powered healthcare IT, is seeking an Associate Technical Services Engineer to deliver frontline product and technical support to customers. You will diagnose issues, research solutions, and resolve tickets within SLA while collaborating with cross-functional teams.
The ideal candidate has 0-2 years in IT / software support, a Bachelor's in a related field, and strong problem-solving and communication skills. This is a remote, full-time role based in the United States.
