OBJECTIVECare for our guests' skin and bodies by providing a variety of Aesthetic Med Spa treatments according to protocols and rituals, guaranteeing the ultimate Med Spa experience. Providers must portray a professional self-image and master treatment/ product technical knowledge and skills. Medical Providers are expected to invest in self-education to ensure growth.
JOB RESPONSIBILITIES:
Establish and maintain rapport with clients to ensure overall customer service and satisfaction of clients. Perform skin analysis and evaluation on patients. Perform a comprehensive full-face consultation and offer a comprehensive treatment plan to patients. Administer injections, including Neurotoxins and Dermal Filler. Develop a customized treatment plan for patients and an ongoing follow-up plan. Experience discussing patient expectations of outcomes. Comprehensive knowledge of all service offerings. Consistent training and education on current aesthetic industry trends. Pursue opportunities to educate clients on additional services and our product lines. Educate clients on all treatments processes including pre and post-treatment care guidelines. Skilled effective, compassionate, professional interactions and communication with patients. Confidently and empathetically answer client questions and concerns. Build a self-generated client base in addition to the leads provided by the company. Adhere to high professional image standards such as dress, grooming, language, and lifestyle Ability to meet company standards through the delivery of high-level customer service. Actively builds repeat clientele Maintain treatment suites/rooms in compliance with sanitation requirements Participate in all aspects of marketing/special event planning and execution Mentor new team members to help them grow and thrive Perform consultations with new and existing clients per the outline providedQUALIFICATIONSValid Florida state PA or ARNP license required. Valid HIPAA and OSHA certifications preferred.1-2 years of experience as an injector of neurotoxins and dermal filler required. Experience with lasers is ideal but not required. Compelling interpersonal and communication skills, strong ability to influence/ build rapport. SKILLS & CHARACTERISTICSSpecial skills/Certifications: Injectables, Lasers, IPL, Skin Tightening, Micro-needling, body contouring, laser hair removal, etc. Strong customer service orientation Strong leadership skills, motivational, and inspirational Cheerful, upbeat personality Excellent communication and public speaking skills Flexible and cooperative Patient and levelheaded High personal standards, good self-esteem Pays attention to detail Able to multi-task and improvise on the spur of the moment High energy, able to work in fast-paced environment Self-motivated, little to no guidance needed to complete tasks Able to work well under pressure For professional growth seeks out knowledge and enjoys learning and teaching Polished and professional manner of conducting business Confident and committed to the spa team
