Junior Help Desk

Responsibilities: Provide hands-on desktop and technical support to end usersTroubleshoot hardware, software, and workstation issuesAssist with device setup, deployment, and installationSupport password resets and user access requestsResolve technical issues in a professional and timely mannerDeliver excellent customer service to hospital staffRequirements: Local to the New Castle, PA area and able to commute dailyStrong computer and technical troubleshooting skillsExperience in Help Desk, Desktop Support, IT Support, or Technical SupportProfessional communication and customer service skillsExperience with Active Directory is highly preferredPreferred Experience: Desktop SupportHelp DeskTechnical SupportActive DirectoryHardware TroubleshootingSoftware TroubleshootingWorkstation DeploymentWindows SupportHealthcare IT experienceThis is an excellent opportunity for someone with strong hands-on technical support experience who enjoys working directly with end users in a fast-paced healthcare environment.