Senior Manager of Learning Strategy & Governance

Summary: The Senior Manager of Learning Strategy & Governance will be responsible for building and delivering a best-in-class training program for the firm’s business professionals. The firm is investing in the development of a robust, scalable learning program that supports performance, professional development, and consistent service excellence across departments

Qualifications: Minimum of three years of relevant management experience in training, learning and development, talent development, HR, or a related function (professional services environment preferred).Demonstrated ability to build and scale training programs—from needs assessment through design, delivery, and measurement. Strong facilitation and presentation skills with the ability to engage diverse audiences at multiple levels. Experience developing learning content and materials (e-learning, job aids, facilitator guides, communications).Ability to manage multiple initiatives and stakeholders simultaneously while meeting deadlines and maintaining high quality. Excellent writing, editing, and interpersonal skills; proven ability to influence and collaborate across departments. Proficiency with Microsoft Office; proven ability to learn and administer learning platforms (LMS/e-learning tools).Experience establishing and administering LMS governance, including content standards, role-based access, reporting, change management, and cross-functional decision-making. Establish a clearly defined, enterprise approved set of LMS requirements that represent the needs of key business stakeholders. Complete a structured, requirements driven evaluation process that produces a single recommended LMS platform. A highly organized and self-directed approach to work with the ability to manage multiple projects simultaneously. Impeccable attention to detail. Strong analytical and problem-solving skills. An undergraduate degree required.

Duties and Responsibilities: Design, launch, and continuously improve a firmwide training strategy and curriculum for business professionals (e.g., onboarding, core skills, management/leadership, and role-specific learning paths).Conduct needs assessments using stakeholder input, performance/evaluation insights, employee feedback, and engagement/experience survey results to prioritize learning initiatives. Develop and deliver engaging training experiences using blended formats (live virtual, in-person workshops, e-learning, and facilitated discussion guides), with an emphasis on practical application and reinforcement. Partner with HR leadership, department chiefs, and subject-matter experts to create content that reflects firm priorities, standards, and culture. Manage relationships with external vendors and learning platforms; evaluate content quality, utilization, and ROI; recommend improvements or new solutions as needed. Create implementation plans, communications, and facilitator materials to support adoption across offices/departments. Measure program effectiveness using participation, feedback, learning outcomes, and business impact metrics; provide regular updates and recommendations to leadership. Maintain program documentation, calendars, and learning resources; ensure a consistent learner experience and high-quality execution. Monitor current trends and best practices in training and professional development - implement new innovations, as appropriate, to ensure the firm’s efforts are innovative and cutting edge. Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access. Owns this policy; chairs governance; sets standards; approves onboarding and delegated administration; keeps the roadmap and decision log; monitors results. Partner with HRIS, IT Business Applications, Cybersecurity, Privacy, Compliance, Records, CLE, Professional Development, DE&I, Library, and other stakeholders on configuration, integrations, security, technical support, required training, reporting, and audit readiness. Lead review of significant, major, and emergency LMS changes, ensuring appropriate impact assessment, testing, communications, approvals, documentation, and post-implementation review. Coordinate LMS compliance, audit, and records activities, including reliable completion and administration records, traceable learner-record corrections, and documented exceptions with end and review dates.

Status: Exempt Reports To: Senior Director of Human Resources Workplace Type: Hybrid DC (Monday – Thursday in office) Salary range of $159,000 - $195,000 dependent on candidate experience.