Strategic VP of Customer Intelligence & CRM

Tory Burch is seeking a senior executive to shape how the company understands, grows, and deepens its customer relationships at scale. This role encompasses enterprise customer strategy, insights, CRM, and owned-channel engagement, requiring both analytical rigor and creative storytelling to influence the C‑suite and brand leadership. You will own segmentation, lifecycle programs, and budget, building durable functions that outlast individual initiatives, with a focus on luxury, fashion, and