We are looking for a professional, detail-oriented, and compassionate Front Desk Associate & Medical Assistant to join our chiropractic and aesthetic medicine team. As the first point of contact for patients and visitors, you will help create a warm, welcoming experience while supporting both administrative and clinical functions.
Responsibilities:
Greet patients and visitors warmly, creating a positive and professional first impression
Manage efficient patient check-in and check-out processes
Answer phone calls and respond to inquiries regarding services, appointments, and general information
Schedule appointments and manage provider calendars
Maintain accurate and confidential patient records in compliance with HIPAA regulations
Support medical staff by facilitating smooth patient flow and care coordination
Utilize knowledge of medical terminology and clinic protocols in communications and documentation
Provide additional medical administrative support as needed
Qualifications:
Prior experience in a front desk, medical assistant, or administrative role in a healthcare setting is preferred
Familiarity with medical terminology, anatomy, and physiology is highly desirable
Strong multitasking and organizational skills, especially in a fast-paced clinical environment
Excellent verbal and written communication skills
Friendly, empathetic, and patient-focused demeanor
As a key member of our team, you'll play an essential role in creating an exceptional patient experience while contributing to the overall efficiency of our practice. This is a great opportunity to grow your career in a supportive and dynamic environment!