Job Description:
OVERVIEWEstablished in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside.
SUMMARY:
Our Sun & Ski Sports store is seeking a Bike Builder. We have an awesome opportunity for all cycling enthusiasts! If you love bikes, get along well with all kinds of folks, and are generally stoked, come join our team!
JOB RESPONSIBILITIES:
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations. Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike. Complete paperwork and logs correctly and completely. Report any discrepancies and follow the process to correct quickly and accurately. Professional communication with Supervisor(s):Communicate any manufacturers' defect, damage, or missing parts prior to bike build. Communicate any unusual problems that may need further assistance to complete the bike build in a timely manner and with high standards. Adhere to safety procedures regarding lifting and use of tools and equipment. Maintain an organized and clean work area.
REQUIREMENTS:
Ability to work quickly, efficiently, and accurately. Availability to work a flexible schedule based on business needs, including evenings and weekends. Strong organizational skills and attention to detail. Knowledge of all bike-building standards for various models. Basic computer skills. Contributing to sales results by learning product knowledge, services, and communicate these effectively to the customer.
Preferred:
Bike industry, retail, and/or Customer Service experience. NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Company Benefits
Pay: Hourly Rate + Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips Employee Purchase Discount
