Advertising Service Representative Location: Fort Wayne, IN
Level: Hourly
Division / Department:
Marketing
Reporting to position: Consumer Marketing Manager
Travel: Less than 10%
About the Role:
Join an enthusiastic, self-motivated, and intuitive consumer marketing team to gain valuable experience in our marketing division. The Advertising Service Representative will advise store owners, also known as our members, proactively address their integrated marketing needs. They will follow through promptly on all member requests, and will work in a fast-paced and team-oriented environment to complete tasks.
Responsibilities include:
Promote and execute advertising and evolving marketing solutions to new and existing members
Support the operational execution and administration of print and marketing programs, ensuring successful implementation and delivery of member marketing offerings
Process member sales orders, including imprint review, campaign setup, and order management through delivery and completion
Coordinate with Territory Sales Managers, internal teams, and external vendors to execute mailing, printing, distribution, and other marketing initiative
Monitor changing postal regulations, industry trends, and marketing best practices, assessing impacts on member marketing programs and distribution strategies
Consult with members on customized advertising solutions, circular layouts, branding materials, and proof approvals prior to production and billing
Maintain ongoing communication with members to identify business needs, increase marketing engagement, and support successful program execution
Assist in the development, implementation, and continuous improvement of marketing offerings, operational processes, and member-facing programs to support evolving business objectives.
Collaborate across departments to ensure efficient execution of marketing initiatives, operational excellence, and a positive member experience
Education and Experience High school diploma
Experience with standard business computer applications (Google Workspace, Microsoft)
Previous sales, marketing, or customer service experience
Skills and Abilities Problem solving
Excellent organizational skills
Personable, confident, and a great communicator, both written and oral
Attention to detail
Ability to work on multiple projects within a given time frame
Time management skills
Adaptability and prioritization
Benefits available to you Full insurance benefits package including Medical, Dental, & Vision
Paid time off to foster work/life balance
Profit sharing
Bonus Pay opportunities
Retirement funding opportunities
Education reimbursement
Health club reimbursement
Career advancement opportunities
About Do It Best Group Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.
Culture Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.
Our Philosophy Serving others as we would like to be served
Our Mission Making the best even better
Our Goal Helping members grow and achieve their dreams