Customer Support
ask staffingArlington Heights, IL
Customer Support
ask staffingArlington Heights, ILJunior L3
Customer Service RepresentativesComputer User Support SpecialistsComputer Network Support Specialists
Telemarketing Bureaus and Other Contact CentersCustom Computer Programming ServicesAll Other Business Support Services
APPLY NOW (opens in a new tab)This position will provide support for Managed Customers.
Qualifications:
Customer call receipt – first point of contact for Customers for problem recording.
Customer verification, problem validation and documentation.
Ticket Management.
Status customer on a regular basis.
Manage escalations.
Interface with internal and external Vendor.
Adhere to SLAs, processes and tools.
Basic trouble shooting routers/circuits.
Contact:
(678) 819-8520 or xavierk@askstaffing.comAll your information will be kept confidential according to EEO guidelines.
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Level
Junior L3
Location
Arlington Heights, IL
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today