Location: Lafayette, LA
Job Type: Full-Time
Pay: DOE
Job Summary:
We are seeking a Telecommunications Field Technician to join our team. This position is responsible for installing, operating, troubleshooting, and maintaining VSAT, LTE, 2-way network communication systems, security equipment, and related technology.
The ideal candidate is technically minded, customer-focused, detail-oriented, and comfortable working in a field environment. You will work directly with customers to identify and resolve technical issues while helping improve system efficiency and reliability.
Responsibilities:
Install, operate, troubleshoot, and maintain 2-way network communication systems and security equipment
Install and maintain VSAT and LTE data communication systems
Configure and adjust network systems to minimize communication disruptions
Diagnose and resolve technical issues involving computers, printers, fax machines, communication equipment, and security systems
Investigate customer concerns and develop appropriate technical solutions
Provide professional, responsive, and positive customer service
Assist with equipment tracking and inventory documentation
Identify opportunities to improve efficiency and system performance
Maintain accurate service and equipment records
Maintain the cleanliness and proper condition of company-provided tools, equipment, and vehicles
Follow all company safety procedures and operational guidelines
Qualifications:
Previous experience in telecommunications, electrical engineering, networking, electronics, or a related technical field preferred
Familiarity with telecommunications and network equipment
Strong troubleshooting and problem-solving abilities
Strong analytical and critical-thinking skills
Excellent attention to detail
Excellent written and verbal communication skills
Ability to work independently while also contributing effectively as part of a team
Ability to learn new technology and equipment quickly
Valid driver's license and acceptable driving record
What We’re Looking For:
We’re looking for someone who enjoys hands-on technical work, troubleshooting, and working directly with customers. If you are mechanically and technically inclined, take pride in your work, and enjoy solving problems, this could be a great opportunity to grow your career in telecommunications.
