Director of Campus Safety and Emergency Management The Director of Campus Safety and Emergency Management is responsible for providing leadership in maintaining and enhancing safety and security for the entire community on the University of Baltimore campus. Reporting to the Vice President for Administration and Finance (VPAF), the director is an integral part of campus operations and planning. The director oversees campus safety operations and manages UBalt's civilian security ambassadors. This position regularly coordinates and collaborates with the University of Maryland Baltimore (UMB) police liaison for UBalt. This position is responsible for providing leadership for UBalt's emergency management program and relevant compliance and preparedness functions, including incident management, the maintenance of emergency operations plan (EOP) and associated annexes, and Clery compliance. If a conditional offer is accepted, applicants must pass a fingerprinting background check. Candidates selected for employment may also be subject to medical inquires and/or medical examinations to determine ability to perform the job. Employees in this job class may be subject to pre-employment and random drug testing.
Responsibilities:
Safety and Security Leadership RoleServes as the campus leader for overall campus safety and security functions and needs while actively participating in decisions, meetings, committees, and forums. Develops, maintains, implements, and communicates policies and procedures related to safety and security. Participates in the campus policy coordinators committee. Communicates with executive management, shared governance, the UMB police liaison and with many individuals on campus regarding safety matters while striving to improve campus safety. Represents safety function at community meetings and town halls. Communicates and coordinates with the UMB Police Liaison regarding action plans in response to any crime incidents on the UBalt campus. Communicates and maintains positive relations with faculty, staff, students and visitors. Inspects properties used by campus constituents in conjunction with facilities management to identify potential safety issues and/or hazards. Makes recommendations for corrective actions. Directs responses to requests for non-police safety services on the UBalt campus. Interacts regularly with the UMB police department regarding policing matters and other aspects of the UBalt-UMB memorandum of understanding (MOU) for policing collaboration to ensure compliance. Performs and coordinates performance of others at UBalt to deliver the UBalt responsibilities as outlined in the UBalt-UMB MOU for policing collaboration to ensure UBalt fulfills its responsibilities. This includes ensuring that work in other departments is completed, such as maintenance and testing of video cameras, fire alarms, access control, etc. Represents UBalt in fostering an effective and positive affiliation with the University of Maryland, Baltimore (UMB), for coordinating with UMB on policing matters, and for ensuring that UMB delivers policing services in accordance with the memorandum of understanding between the two universities. Serves as the back-up to the UMB Police Liaison for the following duties: attend committee meetings, facilitate campus decisions related to weather, manage emergency messaging to the campus community (timely warning, emergency notifications), provides safety orientations to students/staff and coordinates VIP events.
Campus Safety Operations:
Recommends campus building access control policies as well as appropriate building hours based upon usage reports.
Collaborates with Facilities Management and the Office of Technology Services on the performance, effectiveness and team requirements of security-related technology systems, including but not limited to access control, video surveillance, emergency alert and campus scheduling.
Serves as an intermediate subject matter expert for access control and video surveillance systems, ensuring that team supervisors and ambassadors effectively use both systems and address safety-related support tickets.
Serves as an intermediate subject matter expert for the service management and reporting platform, ensuring the team can use the system for ongoing reporting needs.
Monitors safety-related support tickets, assigning or closing as needed.
Responsible for maintaining and ensuring functionality of automated external defibrillators.
Performs weekly campus scheduling data reviews to determine staffing capacity needs, deployment and physical security change needs. Directs and confirms adjustments as needed.
Participates in weekly campus operations meetings.
Executes approved annual communication plan and recommends changes to Vice President for Administration and Technology. Coordinates applicable content needs with the UMB police public information officer.
Maintains appropriate team and campus operations documentation.
Maintains webpage content relevant to safety and security on campus.
Proposes the annual operating budget for team.
Manages the campus safety unit within the approved budget guidelines.
Manages Security Ambassador Team:
Ensures a high caliber, professional security staff while operating in collaboration with the UMB police to ensure a safe campus.
Responsible for recruitment, retention and development of Security Ambassadors.
Responsible for onboarding and continuous training of Security Ambassadors.
Responsible for coaching Security Ambassadors and completion of yearly performance evaluations.
Oversees program of monthly performance feedback from supervisors to ambassadors.
Conducts audits of security logs to ensure compliance with established procedures.
Coordinates staffing schedules to maintain coverage at all established security posts in partnership with security supervisors.
Coordinates ongoing uniform inspections in support of the professional image of the security staff in partnership with security supervisors.
Develops weekly roll call information updates and provides those to safety supervisors.
Develops and conducts ongoing activities to monitor and improve team effectiveness.
Emergency Operations Plan (EOP) and Team:- Responsible for the cyclical review, revision, maintenance, accuracy, publishing and communication of the EOP and its associated annexes.
- Chairs the campus Emergency Operations Team (EOT) and holds regular meetings.
- Serves as Incident Commander for incidents relating to campus safety and security.
- Supports designated incident commanders for all other incident types.
- Establishes and coordinates an Emergency Operations Center (EOC) for severe incidents.
- Coordinates cyclical EOP simulations and tabletops utilizing established outside partners.
- Coordinates with the VPAF and Director of Communications on any emergency-related internal and external communications.
- Administers and Maintains Compliance with all Clery Requirements
- Performs and manages university responsibilities under the Clery Act, including documenting compliance. Provides quarterly updates to VPAF on compliance.
- Responsible for coordination of Clery reporting and policy development.
- Conducts monthly reviews of crime data received, determining and documenting Clery relevance. Coordinates secondary review and reconciles results as necessary.
- Responsible for the development, review, revision, maintenance, accuracy, publishing and communication of the Annual Security Report (ASR).Identifies and trains Campus Security Authorities (CSAs), as mandated by the Clery ActMinimum Qualifications
Education: Bachelor's degree in relevant field
Experience:
Five years of progressively responsible, related experience to include at least two years in a supervisory capacity.
Preferred Qualifications
Education:
Master's degree in criminal justice, administration of justice, or a related field
Experience:
Security experience, Emergency Management programming experience, law enforcement or military service.
Required Knowledge, Skills and Abilities:
Ability to lead teams, develop and operationalize policies, and communicate with a range of campus constituencies on safety and security matters.
Ability to supervise, train, and develop Security Ambassadors.
Ability to follow oral and written instructions.
Ability to communicate effectively, both orally and in writing, including ability to complete basic reports, use technology, and operate two-way communication devices.
Knowledge of the operations and application of security systems and protocol for maintaining physical security of staff and facilities.
Skill in diagnosing operational problems and implementing corrective action.
Computer proficiency and technical aptitude with the ability to utilize the following: Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Thorough knowledge of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or ability and commitment to gain such knowledge promptly upon hire. Prior experience in developing and publishing the annual Clery report and daily crime log preferred.
Knowledge of Emergency Management practices. Prior knowledge and experience in developing and maintaining an emergency program based on FEMA and NIMS standards and doctrine.
Strong analytical, critical thinking and decision-making skills.
Strong interpersonal and communications skills are necessary to effectively
