Head of Luxembourg Depositary Bank Account Management Location: Bertrange, Luxembourg, Luxembourg Job Type: Hybrid Posted: Mar. 30, 2026 Job Overview Work as part of the UK & European Trustee & Fiduciary Account Management team responsible for leading a team of Fiduciary Account Managers including responsibility for performance reviews and providing direction with team members career development through training and coaching Maintain a continuous in-depth regulatory knowledge for self and the team, keeping abreast of all updates to UCITS/AIFMD and other such regulations affecting the funds industry Acting as a senior contact in the delivery of an excellent Depositary service to our clients on a daily basis Responsibility for the oversight of Fund Administrators, Managers and Transfer Agents in order to ensure that funds to which Citi are the appointed Depositary are managed in accordance with regulatory requirements Collaboratively working with our offshored service provider through weekly and monthly service calls, onsite review meetings Ensuring a consistent UK & European service and product offering is delivered and where required developed for existing and potential fund clients Lead & support the implementation of new business Provide board level reporting to clients Work with internal support teams and external parties to resolve any outstanding client issues Ensure agreed service levels commitments are monitored and tracked, and any issues identified are escalated to the relevant parties and followed through to resolution Engagement in projects and additional tasks as required by the Head of UK & Europe TFS Account Mgt. The position exists to protect interests of investors in funds and to ensure Citigroup's franchise and reputation is safeguarded with the appropriate regulatory bodies and client base, including the business's fiduciary duties are appropriately discharged This role will report to the Head of UK & Europe Fiduciary Account Management Qualifications / Experience 10+ years of experience Fiduciary or other compliance or financial services related experience Extensive years of Fiduciary or other compliance or financial services related experience Good technical knowledge of financial instruments and investment strategies In-depth understanding of European fund regulations Education / Skills Bachelor's/University degree, Master's degree preferred Relevant Funds industry qualifications Strong knowledge of all MS Office Suite of applications (Word, Excel, PowerPoint)
Competencies:
Integrity & strong ethics Strong management & team working ability Ability to multitask with attention to detail Excellent communication skills, both oral & written including confidence in dealing with clients and internal parties at all levels Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
