Customer Service Representative
bud anderson home servicesLowell, AR
$15.00 per hour
APPLY (opens in a new tab)Customer Service Representative
bud anderson home servicesLowell, ARJunior L3
$15.00 per hour
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All Other
Plumbing, Heating, and Air-Conditioning ContractorsTelemarketing Bureaus and Other Contact CentersCommercial and Industrial Machinery and Equipment Repair and Maintenance
APPLY NOW (opens in a new tab)Job Opportunity Looking to trade up to a better opportunity? Bud Anderson is looking for a self-motivated individual with a positive attitude to join our growing and dedicated team! This position involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations.
Schedule: Monday - Friday (8am-5pm)
During peak season, overtime is mandatory with weekend availability needed
What you will do:
- Answer incoming calls from new and existing customers
- Manage customer concerns by providing appropriate information and assistance to customers in urgent need while ensuring a positive customer experience
- Schedule service calls and appointments for customers
Coordinate and dispatch service technicians to multiple locations, ensuring timely response to customer requests.
Work collaboratively with a remote team to share information, address challenges, and provide support when needed.
Participate in training sessions to familiarize yourself with company policies, procedures, and service offerings.
What you bring:
Strong communication and interpersonal skills. Ability to manage and prioritize tasks in a fast-paced environment. Empathetic and customer-focused approach.
Benefits: Comprehensive training provided.$15 hourly plus commission
Who we are:
Bud Anderson is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. If you are a customer-focused individual with excellent communication skills we invite you to apply for this exciting opportunity to contribute to our team's success! We are an Equal Employment Opportunity Employer
Matching similar jobs
Level
Junior L3
Salary
$15.00 per hour
Location
Lowell, AR
Occupation
Customer Service Representatives
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Posted
today