Deskside TechnicianAt CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Deskside Technician to join their team onsite in New York, NY.
Duties and Responsibilities:
Provide day-to-day onsite IT support for end usersTroubleshoot and resolve hardware, software, printer, and connectivity issuesSupport Microsoft 365 applications and user accountsPerform workstation deployments, setup, and refreshesAssist with user onboarding and offboarding activitiesCoordinate with remote Service Desk and Engineering teams for escalationsMaintain accurate documentation of issues, resolutions, and asset inventoryDeliver white-glove support to executive and VIP usersSupport network, wireless, and conference room technology as neededEnsure timely ticket updates and adherence to service expectationsSkills and Qualifications: Strong desktop support and troubleshooting experienceExperience supporting Windows 10/11 and Microsoft 365 environmentsFamiliarity with Active Directory and Azure/Entra IDKnowledge of networking fundamentals (DNS, DHCP, TCP/IP, Wi-Fi) Excellent customer service and communication skillsAbility to work independently in a client-facing environmentProfessional demeanor with experience supporting executive-level usersStrong documentation and organizational skillsWage Range: The rate for this position is between $25.12 - $33.50 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp.
Equal Employment Opportunity:
CompucomStaffing ™, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Work Authorization:
Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
