YOUR ROLE WITH THE COMPANY:
The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include: Direct overall restaurant operations with an unwavering commitment to hospitality excellence and memorable guest experiencesDevelop and mentor the front-of-house leadership and service team to consistently deliver polished, high-level servicePartner closely with the Executive Chef and kitchen leadership to ensure smooth, cohesive execution between dining room and culinary teamsOversee workforce planning, scheduling strategy, and payroll controls to align with revenue goals and labor budgetsMaintain strict adherence to all health, safety, and sanitation standards in accordance with local and state regulationsAddress guest concerns thoughtfully and proactively, turning feedback into opportunities to strengthen loyaltyReview and interpret key business indicators, including revenue trends, labor ratios, and guest satisfaction metrics, to drive operational improvementsCultivate an engaging, team-oriented culture that reflects the values and identity of the conceptBACKGROUND PROFILE:3+ years of experience as a General Manager with an $6M+ upscale or fine dining restaurantDemonstrated ability to lead with strong operational judgment and decision-making skillsExceptional communication and relationship-building abilities across all levels of the organizationGenuine enthusiasm for hospitality, paired with high energy and strong attention to detailAdaptable and resourceful, with the ability to quickly absorb new information and thrive in a dynamic environmentResilient and solutions-oriented, comfortable navigating change and approaching challenges with curiosity and professionalism
