Testing Specialist This position is designed to directly support students and the Coordinator, Access and Retention by administering (proctoring) a variety of tests: academic tests, placement tests, and TEAS tests. This position is an integral point of contact for new and current students in addition to serving as a faculty liaison. This position assists with ensuring that students who are eligible, receive their approved accommodations for tests/assessments through partnership with the Office of Accessibility. The Testing Specialist prioritizes connecting with parties in a meaningful, trauma-informed way to promote a sense of belonging on campus. They are responsible for maintaining test security, confidentiality and upholding the integrity of the Testing Center. Position is not benefit eligible.
Shift:
Primarily Monday-Thursday afternoons with occasional Fridays (~20 hours/week). Includes up to two evenings per week (until ~7:30 PM, based on semester schedule) and up to two Saturday mornings per year (~ 8:00 AM – 12:00 PM).
Location: Beavercreek This position is not eligible for telecommuting.
Responsibilities:
Responsible for administering a variety of academic and specialty tests to students with and without disabilities, both virtually and in person.
Proctor Accuplacer assessments, manage and explain score reports, and assist students with their next enrollment step.
Manage testing appointments, Outlook calendar, testing email inbox, and phone calls/voicemails.
Maintain a positive rapport with faculty, staff, and students, creating a welcoming and supportive atmosphere for testers.
Demonstrate attention to detail and timeliness in test preparation, administration, and returning materials to faculty.
Manage multiple software systems to enhance efficiency and productivity, including overseeing various email accounts and effectively utilizing technology to support operational goals.
Perform office management duties, including organizing, filing, utilizing the printer and scanner, stocking supplies, and maintaining the testing area.
Maintain test security and confidentiality and uphold the integrity of the Center.
Perform all other duties as assigned by the supervisor.
Knowledge and Skills:
Proctoring experience preferred. Six months to two years of similar or related experience.
High school diploma or equivalent required
Certificates, Licenses, Registrations: ATI Proctor Certification, Accuplacer Certificate of Test Administration, and other proctoring certificates as needed (can be obtained on the job).Interpersonal Skills:
A significant level of trust and diplomacy is required, in addition to standard courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others.
Accountability: Takes responsibility for one's own actions, including but not limited to completing tasks accurately and on time; arriving at designated work/meeting locations when expected; being prepared to work and participate.
Communication Skills: Highly collaborative with excellent communication skills.
Culture of Care: Cultivates a supportive environment by implementing a trauma-informed culture of care.
Customer Service: Serves both internal and external customers in an efficient, timely, and pleasant manner; maintains a professional appearance.
Ethics: Displays basic business-oriented principles and values; shows honesty and integrity in making decisions and communicating with others.
Reliability: Completes work in a timely manner with attention to detail; ability to work irregular work hours; ability to be depended upon and to identify and problem-solve.
Team Environment: Collaborate effectively with colleagues, fostering a respectful, inclusive, and supportive workplace to achieve the College's mission, vision, and goals.
Technology: Familiar with a variety of software and willing to learn new technologies as needed for upgrades; proficient in Microsoft Office applications.
Time management: Highly organized with strong time management skills and ability to effectively prioritize tasks.
Physical Requirements:
While performing the duties of this job, the employee is required to sit; use hands to finger, handle or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment Regular exposure to favorable conditions such as those found in an office, with a minimal amount of noise.
