Apprentice Heavy Equipment Service Technician

FLSA STATUS: The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non-Exempt employee.

EQUAL OPPORTUNITY: Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law. This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.

About the Program: The program is a 3-year full-time commitment. All apprentices are assigned a mentor at their home branch. Classroom training is conducted at our Concord, NC branch. The program includes training in Air Conditioning, Electrical, Hydraulics, Mechanical, Rigging & Lifting, Safety, Team Building Skills, Technical Writing, Tools, and Volvo Training. Continued employment after the program completes at your home branch. Receive a MAC Toolbox with Tools (valued at $26,000) upon commencement of the program (3-year commitment required, see tooling agreement for details)

RESPONSIBILITIES: Ability to follow direction and guidance from mentors, supervisors, and managers, Complete all assigned training in the timeframe provided. Complete assigned work with minimum re-work. Ask questions and for clarification when needed to safely and successfully complete assigned work. Properly and safely use Ascendum-owned tools and service equipment. Order parts and materials through Ascendum Parts to complete work assignments. Ensure all company safety requirements are followed at all times. Complete all required paperwork and maintain records/photos/other materials as required, for example, time clocking or collection records, SOC reports. Respond positively to other duties that may be assigned in the scope of the job.

EXPERIENCE/COMPETENCIES/PROFICIENCIES: Experience and/or Education: High School Diploma or GEDComputer Skills: The employee can use the equipment and software required to accomplish the responsibilities of this position. Knowledge of Microsoft products such as Word, Excel, and Outlook. Prior Military experience is a plus. Possess the ability to communicate with customers and co-workers in a positive and enthusiastic manner. Maintain an approachable and friendly demeanor. Aptitude for repairing, troubleshooting, and servicing equipment in changing environments. Customer orientation toward service and building relationships. Compatible with working branch hours and extended days as needed. Willing to travel to Concord, NC for classroom training portions of the program.

PHYSICAL DEMANDS: The position requires the ability to lift up to 75 pounds. The position requires the ability to work in varying outdoor environments with various terrain. Must possess the ability to safely drive a field service truck and pass DOT physical and MVR requirements.

PAY AND BENEFITS: Competitive wages with career progression