Systems Engineer

Primary responsibilities: Prioritize, work, and resolve Level 2–3 tickets in the Engineering Ticket Queue - Serve as an escalation point for complex server, cloud, and network-related issues - Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions - Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services - Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing - Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts - Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware - Ensure high availability and reliability of client network and system resources

Benefits: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:- Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation, sick days, and holidays - Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week. Company perks, including: - Referral bonuses - Professional development and training - Promotion from within -Associate discounts for cell phones, cars, computers, entertainment, and much more Facility amenities, including: - An onsite dining facility offering complimentary breakfast and lunch - A fitness center - An onsite medical center - A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Category: Information Technology