Senior Legal Operations Manager
palo alto networksPlano, TX
Senior Legal Operations Manager
palo alto networksPlano, TXManager L7
Paralegals and Legal AssistantsComputer and Information Systems ManagersInformation Technology Project Managers
Overview:
As Senior Legal Operations Manager, you will own the end-to-end process of our AI and Legal Technology stack, partnering with Legal, IT, and stakeholders to drive value. You’ll lead evaluation, deployment, and enhancement of enterprise legal tech while shaping the legal operations roadmap. You’ll manage change, deliver dashboards, and oversee budgeting and subscriptions. This role blends technology leadership with cross-functional operations to improve efficiency and ROI in a fast-paced tech environment.
Responsibilities:
Lead evaluation, implementation, maintenance, and BAU of AI and enterprise legal tech solutions (e.g., CLM, e-billing, Company Front Door, Legal Chatbot) Manage year-long legal technology roadmap planning and prioritization based on business value drivers Create BRDs and SOPs with IT counterparts and legal business owners; map processes and architecture Coordinate with IT, InfoSec, Procurement, and Finance to align legal tech with enterprise architecture and security requirements Deliver change management programs, communication plans, and training materials to drive adoption Build content banks and FAQs to scale processes across the global legal team Suggest and create operational KPIs and build dashboards (Tableau, GCP) for real-time visibility into contracts and spend Manage general Legal Operations activities including budgeting, intake, renewals, and subscription management of legal tech and educational subscriptions
Key requirements:
7+ years in global Legal Operations within a large, fast-paced technology enterprise Proven PM experience leading complex cross-functional programs from strategy through execution using Agile methodologies Deep change management expertise in adopting new tools with attorneys and cross-functional stakeholders Data-driven mindset with hands-on dashboard creation and data visualization skills Financial acumen with budgeting, timelines, and subscription lifecycles for tech onboarding Excellent communication skills bridging IT requirements with legal business needs; active in legal ops communities (e.g., CLOC, ACC) preferred Experience with Ironclad, SimpleLegal, or similar tools; familiarity with AI-enabled workflows; PMP, Lean, Six Sigma, or AI Project Mgmt certifications preferred Advanced project management certification (PMP, Agile) preferred Experience leading legal technology projects at a global Fortune 500 company with mature Legal Operations support cross-functional collaboration communication change leadership AI-enabled legal tech CLM e-billing
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Level
Manager L7
Location
Plano, TX
Occupation
Paralegals and Legal Assistants
Industry
Custom Computer Programming Services
Posted
today