Take ownership of client-facing operational cases, balancing accuracy, empathy, and efficiency.
Investigate and resolve invoice-related queries, troubleshoot platform issues, and manage cases end-to-end.
Collaborate with Finance, Product, and HR Operations teams to deliver effective solutions.
Requirements:
2-4 years of experience in customer experience operations, financial support, or SaaS environments.
Fluent Spanish and strong English, with excellent communication and analytical skills.
Familiarity with invoice management, CRM, or ticketing platforms like Salesforce or NetSuite is a plus.
Fully remote working environment with flexibility to work from different locations.
Opportunity to join a globally distributed team spanning 26 countries.
WorkFlex programme, Well-Being Day, subsidised gym memberships, and training allowance.
Jobgether A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.
