Happy Camper Wrigley - Assistant General Manager
happy camperChicago, IL
$75,000 - $85,000 per year
APPLY (opens in a new tab)Happy Camper Wrigley - Assistant General Manager
happy camperChicago, ILMid L4
$75,000 - $85,000 per year
Food Service ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersGeneral and Operations Managers
APPLY NOW (opens in a new tab)Assistant General Manager The Assistant General Manager will assist the General Manager to oversee and manage the daily operations of the restaurant, as well as, take on additional duties as assigned. This role has varying hours required ranging between 9:00am -4:00am (Monday - Sunday). Additional hours as needed. Our ideal candidate is someone who has an entrepreneurial spirit, is a self-starter, and wants to work in an environment where they can contribute to the growth and success of the company. A successful candidate will take on a key leadership role in a dynamic and fast-paced hospitality company. The role provides an opportunity to fast track your growth and development in an organization with a mission that has real positive social impact, in addition to aggressive business goals. This place is packed with energy, creativity, and outbursts of hilarity. We also settle in and get a lot done in an open and collaborative, but focused environment. We highly value creating a company that represents diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status or unfavorable discharge from military service.
Responsibilities:
- Assists in hiring and training staff
- Ensure guest satisfaction, resolve conflicts and complaints as they arise
- Contribute to the positive company culture and continue to cultivate regulars
- Communicate with HR and accounting regarding invoicing and payroll
- Double check all orders that come inKnowledge of the food menu and table numbers
- Collect payments whether in cash or credit
- Issue refunds, and price adjustments
- Proficiency in Toast POS and OpenTableStrong communication and time management skills
- Customer satisfaction-oriented
- Manage menus in house and through delivery (i.e., Doordash, UberEats and Grubhub) Customer satisfaction-oriented
- Manages and oversees HotSchedules scheduling, adjusts on the fly when needed
- Handles disciplining and terminating employees in accordance with restaurant policy
- Performs daily health inspections and oversees food handling
- Frequent quality control checks on food
- Ensure compliance in accordance with capacity and liquor regulations
- Manages liquor, beer and wine inventory and works with BOH for purchases of food and supplies
- Manages swag inventory and communicates order needs with brand manager
Conducts daily checks of restaurant and equipment to ensure compliance with health, safety, food handling and hygiene standards.
Schedules routine maintenance and service on equipment, calls in repairs as needed.
Takes ownership on tasks and sees them through from start to finish.
Physical Functions: Ability to communicate orally with customers, management, and other co-workers, both individually and in front of a group is crucial. Regular use of the telephone for communication is essential.
Must be able to exert well-paced and frequent mobility for periods of up to 10 hours or as needed.
High levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
Required
Skills/Abilities: Strong supervisory and leadership skills
Excellent interpersonal skills with a focus on customer service Excellent time management and organizational skills Decision making and problem-solving skills; able to identify and analyze problems and offer solutions. Responds well to feedback and constructive criticism Able to professionally communicate information to others and actively listens Ability to provide top notch customer service in a fast-paced environment Able to stand for extended periods of time Able to safely lift and easily maneuver trays of food when necessary Willing to follow instructions and ask questions for clarification if needed
Certifications:
- ServSafe Manager Certification required
- Basset Certification required
- Allergen certification required
Schedule: Day shift and Night shifts
Monday to SundayNights and Weekends Holidays
Compensation Details
Compensation: $75,000 to $85,000 Annual Salary
Eligible for Bonus based on Performance and Sales Metrics
Benefits:
- Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
- Employment Requirements Employment is contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
- Additional pre-employment requirements may apply based on the position.
Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States.
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Level
Mid L4
Salary
$75,000 - $85,000 per year
Location
Chicago, IL
Occupation
Food Service Managers
Industry
Full-Service Restaurants
Posted
today