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Mnge the front n bck of hose tems with strong focs on hospitlitybot The Tp- Bloomington, INBringing or best to the tble. Every time. We're not jst nother restrnt grop. We're tem of oers n instry-pssionte inivils who re committe to elivering exceptionl hospitlity experiences. Or focs is on creting legenry experiences roote in hmn connection, n we keep or chins p, or eyes bove the horizon, n or herts in the right plce.t The Tp, we offer more thn jst job. Yo cn expect to be prt of ynmic, fn, n fst-pce environment where yor creer cn trly florish. We provie vriety of exciting roles in both the front n bck of the hose, with mple opportnities for growth n vncement. Or tem-centric cltre vles cretivity, collbortion, n cstomer stisfction, ensring flfilling work experience. iscover the benefits of working with s, incling competitive py, flexible scheles, n spportive commnity tht feels like fmily.escriptions Mnger t The Tp, yo will ply pivotl role in overseeing ll spects of or front-of-hose opertions, incling gest service, stff spervision, n performnce mngement. Yor leership, hospitlity expertise, n commitment to excellence will be essentil in ensring the highest level of service n stisfction for or gests.
Responsibilities: Gest Service:
  • Le by exmple in elivering exceptionl gest service, greeting n intercting with gests to ensre positive ining experience.ress gest inqiries, concerns, n feebck promptly n corteosly, striving to excee expecttions t every opportnity.
  • Monitor service stnrs n gest stisfction, implementing improvements s neee to enhnce the overll ining experience.
  • Stff Spervision n Trining:
  • Recrit, trin, n spervise front-of-hose stff, incling servers, hosts/hostesses, n bssers.
  • Provie ongoing coching n feebck to enhnce stff skills n performnce, fostering cltre of temwork n professionlism.
  • Conct reglr stff meetings n trining sessions to commnicte expecttions, reinforce stnrs, n shre ptes on men offerings n promotions.
  • Floor Mngement:
  • Mnge ining room flow n seting ssignments to optimize tble trnover n ensre efficient service ring pek hors.
  • Coorinte with kitchen n br stff to ensre timely n ccrte elivery of foo n beverges to gests.ress ny isses or concerns relte to service or gest experience promptly n effectively.
  • Kitchen ssistnce:ssist on the Expo line in the kitchen ring bsy times when no Kitchen Mnger or Expeiter is schele, ensring tht foo orers re properly prepre, plte, n presente to gests in timely mnner.
  • Coorinte with kitchen stff to expeite foo orers n ensre smooth commniction between front-of-hose n bck-of-hose tems.
  • Monitor foo qlity n presenttion on the Expo line, ressing ny isses or iscrepncies with kitchen stff s neee.
  • Qlity ssrnce:
  • Ensre tht ll service res re clen, orgnize, n properly set p for service, incling ining room, br, n otoor seting res.
  • Conct reglr inspections of service res to ensre complince with helth, sfety, n snittion stnrs.
  • Collborte with kitchen n br mngers to mintin high stnrs of foo n beverge qlity n presenttion.
  • Performnce Mngement:
  • Conct performnce evltions for front-of-hose stff, proviing constrctive feebck n setting gols for improvement.
  • Recognize n rewr otstning performnce, fostering positive n motivting work environment.ress performnce isses or conct isciplinry ction s neee, following compny policies n proceres.
  • Qlifictions:
  • Minimm of 3 yers of experience in restrnt mngement, with t lest 1 yer in spervisory or leership role.
  • Strong hospitlity skills n pssion for elivering exceptionl gest service.
  • Excellent commniction n interpersonl skills, with the bility to interct effectively with gests n stff t ll levels.
  • Proven leership n tem-biling bilities, with trck recor of motivting n inspiring iverse tem.
  • Soli nerstning of restrnt opertions, incling point-of-sle systems, seting mngement, n service stnrs.
  • Certifiction in responsible lcohol service n stte liqor license (where pplicble).Slry$5, - $6, per yer

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Level

Mid L4

Location

Bloomington, IN

Occupation

Food Service Managers

Industry

Full-Service Restaurants

Posted

yesterday

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