Quality Control Inspector - TopView Sightseeing 1

topview groupNew York, NYJunior L3

Inspectors, Testers, Sorters, Samplers, and Weighers Quality Control Analysts Quality Control Systems Managers

Scenic and Sightseeing Transportation, Other Scenic and Sightseeing Transportation, Land Tour Operators

Quality Control Inspector TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Responsibilities:

Conduct undercover inspections of service quality across all TopView locations and brands
Monitor employee conduct and adherence to safety protocols and company standards
Perform passenger counts and compile data for internal industry analysis
Inspect competitor operations and provide detailed reports
Document and report inspection results, policy violations, and improvement suggestions
Collaborate with operations leadership to enhance service quality

Requirements:

High school diploma or GEDExperience in supervision, inspection, or monitoring preferredNYC tourism experience is a plus
Strong attention to detail and ability to collect and report accurate data
Must have a smartphone and familiarity with Google Apps
Professional, trustworthy, and presentable
Excellent communication skills and a proactive attitude
Must be comfortable working 100% in the field, including weekends and holidays

Benefits:

Health insurance 401(k)
Paid time off
Join a fast-growing company and help shape the quality of NYC's top sightseeing experiencesapply today!

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Level

Junior L3

Location

New York, NY

Occupation

Inspectors, Testers, Sorters, Samplers, and Weighers

Industry

Scenic and Sightseeing Transportation, Other

Posted

14 days ago

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