We're Hiring: Digital Product Owner – Subscription Self- ServeAbout the RoleWe're hiring a Digital Product Owner to support Client’s Subscription Self-Serve initiative — a foundational program enabling customers to complete the entire subscription lifecycle (selection, upgrade, payment, cancellation & renewal) directly within Client, without dealer intervention. You'll work closely with a Lead Product Owner in a tight-knit team of 4, helping drive 2026 roadmap commitments across billing integration, payment enablement, UI/UX redesign, role-based access, catalog sync, regulatory compliance, and multi-market readiness.
Job Title: Digital Product Owner – Subscription Self-Serve
Location: Peoria/Chicago, ILContract: 12 Months Contract
Pay Rate: $52.00 per hour on W2What you’ll do:
Support customer journey mapping and requirements design across purchase, upgrade, billing & cancellation workflows. Help prioritize the product backlog and collaborate with engineering, UX, billing, DSP integrations & regional teams. Create scalable models for direct-bill customers and multi-payment options. Use analytics and Voice of Customer insights to optimize user flows and drive subscription growth. Support pilot deployments and phased expansion to new customer groups and asset types
Required Qualifications:
Bachelor's degree + 2–4 years of product owner experience — OR —7+ years of hands-on product ownership experience (no degree required).Experience in agile environments with frequent iteration cycles. Ability to analyze complex situations, propose solutions & drive decisions with stakeholder input
What We’re Looking for:- Cross-functional product collaboration
- User story & acceptance criteria writing
- Technical writing for product requirements
- Agile / iterative delivery mindset
- Deep user-centric product thinking
- Equipment management knowledge (a plus)
- Strong stakeholder communication
- Analytical & decision making ability
About us:
Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide. For more information, please visit us at https://www.harveynashusa.com/
