Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES:
Fulfill customers’ prescription needs while concentrating on the accuracy of every prescription filledAdminister vaccines as neededProvide patient counseling and pharmaceutical care to customersEnsure pharmacies comply with all local, state and federal laws (including HIPAA) Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standardsAchieve a thorough knowledge of the trade area, its customers and its competitionCreate a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendorsMonitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policyMaintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics) Follow procedures for handling pharmacy products from authorized sourcesEnsure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriatelyEstablish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reportsMaintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customersEnsure all product returns are handled in a timely fashion and per company policyMaintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working conditionMaintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their useMaintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessaryMake a strong and continuous effort to broaden personal knowledge and pharmacy skillsAbility to work cooperatively in high paced and sometimes stressful environmentAbility to manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to follow directions and seek assistance when necessary to resolve customer and business issuesProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adultsMust be able to perform the essential job functions of this position with or without reasonable accommodationQUALIFICATIONSMinimum Bachelors Degree in PharmacyCurrent state pharmacist licensure in good standingEffective oral/written communication skillsKnowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situationsDesired 1 year of retail experienceSecond language (speaking, reading, and/or writing)
