Job Opportunity: Optician Assists patients in the Optical Department with their optical needs. Part-Time Position Office Hours: Monday-Thursday 8:00-5:00 Friday 8:00-1:00 Position travels to Land O' Lakes & Tampa. Why Florida Medical Clinic Orlando Health is the Best Place to Work: Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs. Financial & Retirement – Up to 5% employer match on retirement contributions. Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options. Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Essential Functions:- Performs preliminary duties
- Greets patients professionally, cheerfully, and in a timely manner
- Verifies patient's insurance coverage
- Obtains authorizations
- Pulls previous files
- Updates patient demographics as needed
- Verifies HIPAA and Privacy signatures are obtained
- Answers phone promptly and professionally
- Makes appointments for lens technician and I&R training
- Takes messages and follows through
- Handles customer needs and requests efficiently
- Promptly and cheerfully assists patients with frame selection
- Demonstrates product knowledge
- Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
- Accurately prices orders
- Shows skill in the adjusting and fitting of eye wear.
- Problem solves in resolving patient issues with eye wear.
- Performs Insertion/Removal training for contact lens wearers
- Orders frames, lenses and contact lenses
- Intergy - Accurately posts charges
- Collects monies and posts payments
- Balances journal and locks it each day
- Creates a journal for the next day
- Secures deposit at the end of the day
- Logs off Intergy and out of computer before leaving Other Related Functions:
- Maintains an organized and clean work area
- Empties HIPAA container into destruction bin
- Restocks frames at end of day
- Dusts frame shelves monthly
- Keeps up with filing on a daily basis
- Performs other incidental and related duties as required and assigned.
Education/Training:- High School Diploma or equivalent required.
Experience:- Excellent interpersonal and communication skills
- Excellent telephone etiquette
- Strong computer proficiency
- Demonstrated ability to lead people and get results through others
