Title: Contact Center Representative Duration: 3-month CTH
Location: Pittsburgh PA 15212
Mandatory overtime may be required based on business and training needs.
Position Overview:
This position is responsible for handling a high volume of inbound calls (100+ per day). Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.
