Program Manager, Technical Training Confidential Client | Curtis Bay, MD
Salary:
$95,000–$110,000My client is looking for a Program Manager, Technical Training to lead the development of our field technicians, project teams, and emerging technical leaders. This is a highly visible role focused on building technical training programs, developing talent, improving field performance, and helping raise the standard of execution across the organization.
What You'll Do:- Design and deliver technical training programs for technicians and production teams
- Build structured onboarding, career development, and technical competency programs
- Facilitate hands-on, virtual, classroom, and field-based training
- Create training materials, assessments, guides, videos, and certification programs
- Coach technicians and emerging leaders on technical, operational, and client-facing skills
- Partner with managers to identify skill gaps and develop individualized development plans
- Help standardize technical best practices, operating procedures, and quality standards
- Conduct field observations and project-site audits to evaluate performance, safety, quality, and client service
- Provide real-time coaching and actionable feedback based on field performance
- Translate lessons learned from live projects into future training and development programs
- Partner with manufacturers and industry organizations on training and certification opportunities
What We're Looking For:
5+ years of experience in live events, audiovisual systems, entertainment technology, production services, staging, lighting, video, rigging, or a related technical field 3+ years of experience in technical training, workforce development, coaching, education, or instructional programsStrong ability to teach both technical concepts and hands-on skills Excellent presentation, facilitation, and communication skills Experience developing training materials, curriculum, or learning programsStrong organizational and project management skills Ability to build credibility with technicians, project managers, and operational leaders Willingness to travel as needed for training and field support Preferred Experience Corporate AV, live events, broadcast, touring, production services, entertainment technology, or systems integration Learning Management Systems (LMS) Apprenticeship, internship, or technician-development programs Degree in Education, Instructional Design, Technical Education, Production Technology, Engineering, or a related field This is an opportunity to have a direct impact on how technical talent is developed, how teams perform in the field, and how consistently exceptional client experiences are delivered.
