Tele-Sales Specialist - Merchant Services

In this role, you will: Sell a full suite of payment solutions, including point-of-sale (POS) systems, eCommerce gateways, and mobile payment tools. Engage with pre-qualified inbound leads and executing targeted outbound follow-up to drive conversion. Assess client needs and delivering customized merchant solutions aligned to business objectives. Educate clients on payment security, fraud mitigation, and regulatory compliance. Manage the full sales lifecycle, from initial consultation through application, onboarding, and activation. Collaborate with internal partners to ensure a seamless, end-to-end client experience. Support inbound inquiries from customers and prospects within the Merchant Services contact center. Assist with account setup and onboarding across multiple platforms and industries. Navigate multiple systems to address questions related to funding, billing, interchange, and payment operations. Consistently achieve sales goals, service standards, and key performance metrics.

Required Qualifications: 2+ years of Merchant Services or Contact Center Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Work Schedule: Monday-Friday 9am-6pm CST.You will receive structured classroom training, continued on-the-job training and side-by-side mentorship. This position offers a hybrid work schedule. Posting Location:401 Las Colinas Blvd W. Bldg B - Irving, Texas Posting End Date: 18 Nov 2026*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity: Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.