Enrollment Services Specialist

Job Summary: Delivers efficient and effective registration, change of schedule, and withdrawal services to students by assisting with all registration functions with the emphasis on resolving scheduling difficulties; Assists in maintaining databases; processing various registration transactions; Identifies and resolves registration problems including improper scheduling, financial aid assistance, outstanding debts, credentials, etc; Maintains responsibility for inputting academic changes of student records, i.e., withdrawal audits, drop cards, program changes, grades; Provides direct customer assistance to prospective and current students via front counter, telephone, and/or email services; Maintains confidentiality of student records in compliance with the Family Education / Rights and Privacy Act (FERPA); Receives applications; evaluates transcripts for TSI; ACT, SAT etc.; Enters data; extracts application information, determines missing credentials, initiates a hold on student records; Assesses student needs, distributes application materials as required, collects all required documentation; Posts Advanced Placement Exam results; posts grade changes; generates transcripts; Mails requested materials to potential students; provides admissions and registration information; compiles, analyzes and inputs data required for state reporting; determines residency status; requests and analyzes appropriate documentation; Maintains confidentiality of information exposed to in the course of business regarding students, supervisors or other employees; Contributes to a safe educational and working environment by participating in all drills and training and being prepared to take action should a health or safety emergency occur; Requires the kind of teamwork, supervision, and personal interaction, that cannot be had in a home office situation; therefore, regular and predictable on-site attendance is a job requirement; Other duties as assigned.

Qualifications: High School diploma or GED and two years experience working in a registrar's or enrollment management office or an equivalent combination of education and experience; Skill in establishing and maintaining effective working relationships with students, faculty, staff and the public; Skill in facilitating and modeling a quality customer service orientation; Ability to work effectively with ethnic, cultural and a diverse student population; Demonstrated ability to prioritize multiple tasks and work independently; Demonstrated ability to gather data and compile reports; Demonstrated proficiency with student information systems and basic computer software (i.e. Microsoft Word, Excel, Access or other packages required by the Supervisor).

Salary: Galveston College offers full-time employees an array of benefits, including a retirement plan, health insurance, paid sick leave, vacation, and holidays. The College offers a competitive salary that is commensurate with education and experience. Galveston College: Galveston College is a public community college with a credit enrollment of approximately 2,400 students, located on historic Galveston Island, located along the Gulf Coast of Texas. Application Process and Deadline: Applicants are required to complete a Galveston College Application for employment and include a cover letter addressing qualifications, a resume or vita, college transcripts, and copies of any applicable special certificates or licenses. Screening of applicants will begin on or about October 12, 2026 and continue until the position is filled. All applications and required attachments must be submitted electronically. To apply go to https://www.gc.edu/human-resources/open-positions/ and follow the appropriate links to the open position and the online application. Inquiries Should Be Directed To: Galveston College Human Resources 4015 Avenue Q Galveston, TX 77550 Phone: (409) 944-1209 Fax (409) 944-1515E-mail: hrmail@gc.eduGalveston College is an equal opportunity employer and does not discriminate on the basis of age, race, color, religion, national or ethnic origin, gender, disability, genetic information, or veteran status.