Overview
Role: Desktop Technician
Description:
" • Manage & update IT assets lifecycle (track, diagnose, document, repair, provisioning, imaging, inventory, EOL prep, refresh, receiving & shipping, quality assurance, deployment.)Perform & maintain document diagnostics, deployments, data wipes, legal holds, quarantine, manage warranty claims, and vendor coordination. Collaborate with other teams/departments to meet SLAs or complete projects. Microsoft 365- Teams, Excel, Outlook, Data Wipe & Symantec Imaging Software
