MECHANIC TECHNICIAN ADVISOR - RENTAL

Job Title: Mechanic Technician Advisor - Rental

Location: Myersville, Maryland

Shift: 1st

Starting Compensation Range: $38.36 - $48.22 per hour

What You Will Do: Provide oversight and guidance to technicians on daily workloads and maintenance priorities to ensure technicians are tasked in a manner that meets factory and customer service standards In absence of Service Supervisor, direct all activities in area Perform regular maintenance and emergency troubleshooting repairs Monitor progress of jobs to keep on schedule and maintain orderly flow of work Ensure service work gets completed in order of priority Assist supervisor in identifying training needs for area personnel and scheduling training classes Gather information from SIS, CAT, WTY, DBS as needed to help in diagnosis and repair and determine warranty Ensure technicians follow CAT diagnostic procedures and complete needed warranty reports Assist less experienced technicians, as needed Provide technicians with a positive role model through effective leadership and strong work ethics Write service reports that accurately document diagnosis and repairs performed Prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner Review service reports for accuracy and completeness Confer with management and supervisory personnel to resolve issues and complaints within work force Check out equipment prior to shipment; check in equipment upon return Open work order segments for additional repairs and notify Service Advisor Assist technicians in preparing estimates to ensure it includes all aspects of the repair Perform other related duties as assigned

What We're Looking For: Minimum five years' experience with heavy construction equipment High school diploma or GED, required Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment Occasional operation of heavy equipment Excellent customer relations skills Strong communicator with excellent verbal and communication skills Ability to lead and motivate employees Ability to establish and maintain effective working relationships and manage time effectively Self-directed with ability to work with limited supervision Ability to perform in a fast-paced environment Proficient in the use of a computer, Microsoft Office products and service software Willingness to work shifts as needed, including days, nights, and/or weekends to meet customer needs What Success Looks Like In This Role: Establishing and maintaining effective working relationships and managing time effectively Strong written and verbal communication skills Working in coordination with team to achieve Continuous Improvement goals and objectives Promoting a positive customer experience Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Physical Requirements: Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear Frequently required to sit Regularly lift and /or move up to 70 pounds Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Competitive Compensation and Benefits: Health, dental and vision insurance Paid time off 401(k), $0.75 to $1.25 match up to 6% Life and disability insurance In-house training instructors/programs Tuition reimbursement Employee referral bonus program Tool allowances and tool loans Discounts on cellular phone service, computers, and vehicles Opportunities for overtime Shift differential (if applicable) You'll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery. Come build what matters and build your future with us. Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individualsincluding minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by laware encouraged to apply. Carter Machinery is a drug-free workplace. *Special rules and restrictions may apply to sign-on bonus eligibility for rehires. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.