Relationship Banker

Position Summary: The Relationship Banker is responsible for delivering exceptional customer service while performing a variety of banking functions. This role combines teller and personal banker responsibilities to provide a seamless customer experience. The Senior Relationship Banker builds relationships with customers, identifies financial needs, and recommends appropriate products and services.

Essential Duties and Responsibilities: Greet customers and provide prompt, courteous service. Process routine banking transactions including deposits, withdrawals, and payments. Open new deposit accounts and related services and assist customers with account maintenance. Educate customers on digital banking tools and services. Support FGB sponsored Financial Foundations efforts to promote financial education in the communities we serve. Identify customer needs and refer to appropriate banking solutions. Maintain compliance with bank policies and procedures. Support branch sales goals through proactive customer engagement. Assist with branch operations and administrative tasks as needed. Adhere to BSA/AML policy and all other bank policies. Other duties and responsibilities as assigned by supervisor.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Travel Required: Yes. Some Saturdays / Potential travel to other branches within region if needed Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.