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Customer Support Team Lead: Service & Ops Champion at umbrella bpo...

Customer Support Team Lead: Service & Ops Champion

umbrella bpoNew York, NY

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Customer Support Team Lead: Service & Ops Champion

umbrella bpoNew York, NYMid L4

First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Personal Service Workers Customer Service Representatives

Telemarketing Bureaus and Other Contact Centers All Other Business Support Services Custom Computer Programming Services

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Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3 years in customer support, excellent organizational, communication skills, and preferably experience in a BPO environment. Join our dynamic team and contribute to outstanding service delivery.

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Level

Mid L4

Location

New York, NY

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

APPLY NOW (opens in a new tab)