Remote CX & Retail Concierge

Framebridge is seeking a CX Retail Agent to support customers across email, phone, chat, and SMS, acting as the liaison between Retail Stores, CX, and production. You will help customers with orders and updates, delivering a seamless, delightful experience. The role emphasizes problem-solving, clear communication, and collaboration in a fast-paced production environment, with weekend availability and full-time hours.