Customer Solution Architect
schneider electricEast Boston, MA
Customer Solution Architect
schneider electricEast Boston, MAManager L7
Computer Systems Design ServicesEngineering ServicesSwitchgear and Switchboard Apparatus Manufacturing
Overview:
In this role you own the technical definition of customer-specific solutions for strategic data center and critical-power opportunities, translating RFQs into coherent architectures and compliant tender content. You act as the technical interface across sales, product management and engineering, ensuring feasible commitments aligned with the roadmap. You focus on NA AI Factory opportunities, building end-to-end architectures from 36 kV SST designs to integrated power trains. You collaborate across global teams to validate feasibility, support certifications, and hand over to execution. Compensation / Benefits medical, dental, vision insurance basic life insurance flexible work arrangements paid family leaves 12 holidays per year 15 days of paid time off per year
Responsibilities:
Lead technical clarification of customer RFQs, site constraints and acceptance criteria to establish a traceable requirements baseline Develop end-to-end, customer-specific architectures using reference architectures and available offers, including interfaces, operating modes and performance targets Coordinate technical inputs to proposals, conduct technical workshops, red-team reviews and handovers to execution Translate recurring customer needs into structured product-roadmap inputs and align with engineering stakeholders Run architecture reviews, manage decisions, assumptions, risks and actions with internal and customer stakeholders Prepare and secure governance approvals before committing scope, capability or roadmap changes Support UL certification, lab and industrialization programs by supplying NA requirements and deployment constraints
Key requirements:
Master's degree in Electrical Engineering or equivalent experience with customer-facing design of integrated MV/DC solutions Typically 10+ years of experience in customer-facing solution architecture or related roles Strong NA data-center, hyperscaler or utility-facing experience with consultants, EPCs and customer engineering teams Proven ability to translate RFQs into end-to-end electrical architectures and credible tenders Experience in domains such as medium-voltage systems, power electronics, data center power, DC distribution, BESS, UPS, protection, controls or cooling integration Knowledge of MV systems, 800 Vdc, DC/DC+BESS sizing, AI load behavior, protection, grounding and prefab integration Ability to travel up to 30% Strong system thinking and requirements-management capability Clear and influential customer communication to technical and executive audiences Collaborative leadership across cross-functional teams in a global matrix organization communication collaborative leadership stakeholder management system thinking and requirements management RFQ translation to architecture and tender content MV/DC systems and 36 kV SST design basis
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Level
Manager L7
Location
East Boston, MA
Occupation
Electrical Engineers
Industry
Computer Systems Design Services
Posted
today