Job Description
Senior Account Manager:
Clayton Valet is looking for a seasoned Account Manager to join our growing leadership team! This critical role is responsible for managing client relations, hiring and scheduling employees, maximizing safety directives, and coaching team members located at assigned accounts throughout the St. Louis region. This individual will foster relationships with account representatives, meet contracted staffing budgets, and ensure top-tier customer service is provided on a consistent basis. Previous management experience is a requirement. Apply now!
Compensation/Benefits: $60k starting salary
Health/Vision/Dental/Life Insurance - available after 60-90 day waiting period 401(k) 4% Match - available after 3 months of employment
Paid Time Off: available at hire
Earned Wage Access available Bonus opportunities including quarterly performance bonuses Company phone Weekly pay
Shifts: Full-time
Monday-Friday Primarily days and evenings Must be available for occasional weekends
Primary Job Responsibilities:- Gain expert knowledge of company policies, valet procedures, guidelines, etc. via the company handbook and management playbook
- Ensure that all assigned accounts are performing at an optimal level
- Build and maintain positive relationships with clients, contract holders, and staff
- Schedule employees, or work with Supervisors and Leads in scheduling of employees, to ensure maximum staffing budgets are met
- Ensure all accounts have the proper equipment, in working order, along with any supplies needed to run efficiently
- Ensure all Account Information Sheets remain accurate and accessible to staff
- Ensure all required daily reporting is completed, timely and accurately
- Strategically organize traffic flow and set up overflow parking arrangements, as needed
- Respond to phone calls, emails and text mes
