Healthcare Account Manager (Staffing)

Account Planning: Establish and maintain key MSP/VMS client relationships to support recruiting goals, offers, and hires. Develop account plans covering client relationships, requisition flow, recruiting opportunities, and revenue potential. Track client needs and coordinate with internal teams to ensure timely delivery.

Business Development: Build and manage a portfolio of healthcare client accounts. Schedule weekly, bi-weekly, monthly, or quarterly client meetings as required. Identify new business opportunities and support revenue growth. Represent the company during client meetings, conferences, networking events, and business discussions.

Client Delivery: Oversee the recruitment life cycle for specialized healthcare roles. Work closely with delivery teams to align submissions with client requirements. Review, analyze, and submit qualified healthcare professional profiles. Ensure service excellence and timely follow-up with clients and candidates.

Negotiation and Onboarding: Coordinate with healthcare professionals and clients to support smooth onboarding. Assist with rate or salary negotiations as needed. Ensure clear communication between candidates, clients, and internal stakeholders.

Communication: Maintain regular status updates and follow-ups with candidates and clients. Ensure timely, professional, and consistent communication. Support internal coordination to meet client expectations.

Qualifications: 1-2 years of experience in account management, business development, or client services within staffing; healthcare staffing experience is strongly preferred. Demonstrated success managing client relationships, developing business, or growing accounts. Understanding of the U.S. healthcare staffing market and recruitment process. Bachelor’s degree in business, healthcare administration, or a related field preferred; equivalent relevant experience will be considered.

Required Skills: Strong verbal and written communication, presentation, and relationship-building skills. Ability to manage multiple accounts, competing priorities, and time-sensitive staffing requests. Strong negotiation, problem-solving, and follow-through skills. Ability to collaborate effectively with recruitment, delivery, credentialing, and operations teams.

Preferred Skills: Experience managing healthcare MSP/VMS accounts. Familiarity with healthcare credentialing and onboarding requirements.