Club Closer

Description: Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!

POSITION SUMMARY: The purpose of this position is to provide Club operational oversight during daily club opening and closing hours.

COMPENSATION AND BENEFITS INCLUDE: $20.25 - $22.50 hourly rate of pay, based on relevant experience to the role. 401K with dollar for dollar match up to 4%. Complimentary club membership. Discounts on club products and services.

QUALIFICATIONS: Member Services Staff consistently exhibit exceptional member service and ability to utilize current procedures. Excellent phone skills; ability to handle intermittent heavy phones. Efficient, well-organized, able to handle a variety of duties simultaneously. Strong background in problem solving, selling and quality service skills. Previous customer service experience. Experience leading a shift or being a MOD preferred. Excellent written and verbal communication skills with the ability to communicate in a friendly, professional manner under pressure. Ability to work in a multi-faceted organization. Professional image through dress, posture and poise. Assertive with outgoing personality. High School Diploma or equivalent skills gained through experience. Minimum age 18. EQUAL EMPLOYMENT OPPORTUNITY It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law. PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS Villa Sport and/or any affiliated entities (collectively, the "Company" or "we") provide this California Privacy Notice ("Notice") to describe our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"). This Notice applies only to job applicants and candidates for employment who are residents of the State of California ("Consumers") and from whom we collect "Personal Information" as defined in the CCPA. We provide you this Notice because under the CCPA, California residents who are job applicants qualify as Consumers. For purposes of this Notice, when we refer to Consumers, we mean you only to the extent you are a job applicant who resides in California. 1. Information We Collect From or About Job Applicants We may directly or indirectly collect Personal Information from you in a variety of different situations and using a variety of different methods, including, but not limited to, on our website, your mobile device, through email, in physical locations, through written applications, through the mail, and/or over the telephone. Generally, we may collect, receive, maintain, and use the following categories of Personal Information, depending on the particular purpose and to the extent permitted under applicable law: Personal Identifiers & Contact Information: Name, alias, home, postal or mailing address, email address, telephone number. Pre-Hire, Employment, and Education History Information: Information provided in your job application or resume including prior job experience and/or positions held, your salary expectations, educational history or records of degrees and/or certifications, information gathered as part of reference checks, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you. Inferences: Based on analysis of the personal information collected, we may develop inferences regarding job applicants' predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions. Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect: Personal Identifiers Personal Information does not include: Publicly available information from government records. Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media. Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience. De-identified or aggregated information. 2. How We Use Personal Information and Sensitive Personal Information The Personal Information and Sensitive Personal Information we collect, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information. Generally, we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes: To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment. To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records), as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19. To evaluate, make, and communicate decisions regarding your job application and candidacy for employment. To communicate with you regarding your candidacy for employment. To evaluate and improve our recruiting methods and strategies. To evaluate job applicants and candidates for employment or promotions. To obtain and verify employment references. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company. To reduce the risk of spreading the disease in or through the workplace. To protect job applicants and everyone else at Company workplaces from exposure to COVID-19. To comply with local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19, including applicable reporting requirements. To facilitate and coordinate pandemic-related initiatives and activities (whether Company-sponsored or through the U.S. Center for Disease Control and Prevention, other federal, state and local governmental authorities, and/or public and private entities or establishments, including vaccination initiatives). To permit contact tracing relating to any potential exposure. To communicate with job applicants and other consumers (including employees and visitors to our workplace) regarding potential exposure to COVID-19 and properly warn others who have had close contact with an infected or symptomatic individual so that they may take precautionary measures, help prevent further spread of the virus, and obtain treatment, if necessary. To evaluate, assess, and manage the Company's business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants. To improve job applicant experience on Company computers,