A leading software company is looking for a Manager of Tier I Support to oversee their global support team. This role involves improving customer satisfaction metrics, managing daily operations, and fostering a culture of accountability.
The ideal candidate will have:
2+ years of experience in a SaaS environment and exceptional communication skills. Competitive benefits including health insurance and open PTO are offered.
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Level
Mid L4
Location
St Albans, VT
Occupation
First-Line Supervisors of Office and Administrative Support Workers
